SHIPPING & HANDLING

S&H Rates

Gift Card S&H Rates

For orders only containing Gift Cards

Allow about 5-7 business days for delivery. For delivery to PO Boxes in Alaska, Hawaii, US Territories and APO/FPO addresses, allow three weeks for delivery.

Order must be submitted before 12:00 noon EST Monday-Friday. This service is not available for PO boxes or outside of the Continental US.

Order must be submitted before 12:00 noon EST Monday-Thursday. This service is not available for PO boxes, outside of the Continental US, and in some rural areas.

Order must be submitted before 12:00 noon EST Friday. This service is not available for PO boxes, outside of the Continental US, and in some rural areas.

S&H Rates

Gift Card S&H Rates

For orders only containing Gift Cards

Allow about 5-7 working days for delivery.

Order must be submitted before 12:00 noon EST Monday-Friday. This service is not available to all locations.

Canada Duties and Taxes

Important: When you place an order with Hollister Co., you authorize our customs broker to act as your agent with Customs and Revenue Canada to clear merchandise and process all duties and taxes. Duties and taxes will be charged to your order at checkout.

I. Canadian customers (and not Hollister Co.) will be the importers of record and will be responsible for the payment of all customs duties, including any duties, taxes and levies imposed on imported goods under the Customs Act, the Customs Tariff, the Excise Act, the Excise Tax Act, the Special Import Measures Act, the Export and Import Permits Act, or any other law relating to customs, as well as any penalties, interest or fines imposed under any of the aforementioned statues (the "Customs Duties").

II. Canadian customers (and not Hollister Co.) will be the importers of record and will be responsible for the payment of all applicable federal and provincial taxes, including federal Goods and Services Tax ("GST"), Provincial Sales Tax ("PST") and Harmonized Sales Tax ("HST") (the "Taxes").

III. When you place an order at www.hollisterco.com, you authorize our customs broker to act as your agent with the Canada Customs and Revenue Agency ("CCRA") to clear merchandise and process all Customs Duties and Taxes, for which you are fully responsible as the importer of record

IV. In case of returns, simply affix the peel away return label to your package and return it to us using the carrier of your choice. Be sure to send it Shipping and Handling (S&H) prepaid; no CODs allowed. By using this label you authorize our customs broker to act as your agent with the Canada Customs and Revenue Agency ("CCRA") to clear merchandise and process all duty and tax refunds.

V. In the case of merchandise that Canadian customers return to Hollister Co., Canadian customers agree that CCRA will send any refund of Customs Duties and Taxes that were paid on the returned merchandise to the Customs Broker, and that Canadian customers will obtain the refund directly from Hollister Co.. Canadian customers hereby authorize the Customs Broker to endorse any such refund checks issued by Revenue Canada in their name to Hollister Co..

VI. Canadian customers will be responsible for all transportation, storage, and insurance costs (the 'Shipping and Handling (S&H) Fees') and will purchase the goods from Hollister Co. Ex Works ('EXW') or Free on Board 'FOB' New Albany, Ohio ' i.e., ownership and the risk of loss or damage to the goods will pass to Canadian customers when Hollister Co. makes available or delivers the goods to the carrier.

VII. In case of loss, Canadian customers hereby authorize Hollister Co. to make a claim to the carrier on their behalf.

VIII. The price that Canadian customers pay to Hollister Co. includes the Customs Duties, Taxes, and Shipping and Handling (S&H) Fees.

IX. By ordering goods from Hollister Co., I hereby authorize a licensed Canadian customs broker chosen by Hollister Co. to act as my agent, and to transact business with Canada Border Services Agency (CBSA) to clear my merchandise, account for applicable duties and taxes, to return merchandise to Hollister Co. and prepare and submit refund claims on my behalf for any merchandise that I return. I understand that CBSA will send any refund of duties and taxes that were paid on the returned merchandise to the broker, and that I will obtain the refund directly from Hollister Co.. In this connection, I also authorize the customs broker to endorse any refund cheque issued by CBSA in my name, so that Hollister Co. can be reimbursed.

S&H Rates

Gift Card S&H Rates

For orders only containing Gift Cards

APO/FPO
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Portugal
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Singapore
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Spain
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Sweden
Switzerland
Taiwan
Trinidad and Tobago
Turkey
Ukraine
United Arab Emirates
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US Minor Outlying Islands
US Virgin Islands
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